“The wheelchair chapter. In eleven years nobody at a counter has ever once offered, and I did not know it was mine to ask for. Now I ask, and my wife does not walk the length of a concourse to make a connection. That is what I paid for, and I would have paid more.”
The rules that get you through the airport and paid what you're owed.
(The Senior Flyer’s Rule Book)
The bump that owes you cash, the passport rule that turns people away, the star your license needs. Twenty rules, and the exact words to say at the counter.
Tap the video below to play it. Sharon explains everything in 3 minutes.Sound on · 3 minutes
A Rule Book
The rules that get you through the airport and paid what you're owed.
Twenty rules the airlines, the TSA and the border enforce and never explain. Every sentence I told you to say, word for word, with the rule under it.
- Catch the passport problem before it catches you
- Know how security wants your medication packed
- Collect the cash the airline already owes you
01
How it works
Nothing ships, and there is no account to make.
The honest math
What one trip costs when a rule catches you.
Six rules from the book, counted as the cash in your hand at the end of the trip.
Without the Rule Book Per trip
- Bumped, took the voucher $0
- Flight canceled, took the credit $0
- Bag lost, no report filed $0
- Passport under six months, trip lost − $3,782
- License without a star, ID fees − $180
- PreCheck, paid the fee − $78
With the Rule Book Per trip
- Bumped, took the cash $840
- Flight canceled, took the refund $380
- Bag lost, the claim up to $4,700
- Passport renewed in time − $130
- Star added at the DMV $0
- PreCheck, your credit card paid it $0
The Rule Book, pp. 11, 15, 18, 62–63, 79, 87, 97 · 14 CFR Parts 250, 254 and 260 · TSA · U.S. Department of State fee schedule
Difference, with the book: $5,130
03
Look inside
Real pages from the real book. This is exactly what opens on your phone at the airport. The type is set big on purpose.
← swipe to see more pages →
04
What’s inside
Twenty rules in four parts, six printable companions, one file. Every rule ends the same way: the official page it sits on, what it costs you when it catches you, and the exact words to say at the counter.
- Cash, not the voucher, when they bump you · p. 75
- The six-month passport trap, caught before you book · p. 14
- Your pills need no pharmacy bottle at a U.S. checkpoint, and liquid medicine skips the 3.4-ounce limit · p. 42
- The free wheelchair nobody offers, curb to seat, and the sentence that gets it · p. 56
- Canceled? The refund is automatic now, in cash, seven business days · p. 82
- The card that may already pay for PreCheck, so check it before you hand over $78 · p. 63
- The star your license needs, and the $45 line without it · p. 7
- The bag that never comes, and the $4,700 they owe for it · p. 97
- A gate pass for whoever drives you, so they can walk you to the gate. Ask at the counter, not online · p. 58
- Medicare stops at the border, what pays instead, and the one number on a policy that matters · p. 28
- Stuck overnight? The meal, the hotel and the other airline’s plane, when it’s their fault · p. 89
- Flying to Cancún on a passport card? You can’t, and here is what works · p. 124
And that is a fraction of it. Twenty rules, six companions, 178 pages, every rule with its dollar figure.
05
Get your copy
$27 once. No subscription. Yours forever.
Instant PDF, on your phone about thirty seconds after you pay. Nothing ships. Print at the kitchen table if you want.
The Senior Flyer’s Rule Book
- 178 pages, twenty chapters, the official source under every rule
- Instant PDF download, on your phone about thirty seconds after you pay
- The exact words to say at the counter, written under every rule
- Six printable companions, checklist to complaint letter
- 30-day money back, and you keep the book
Secure checkout · One payment, no subscription · Nothing ships
Goes with it
The Airport Directory and The Cruise Rule Book by Thomas Ashford, from the same small team
the other two come to $22.99 together instead of $46
Don’t want all three? Build your own bundle →What readers write me
“I was two months short on the passport and had no idea that was even a thing you could be short on. Chapter 2 caught it three weeks before Rome, while there was still time to do something about it. That is the whole review, and it is worth more than twenty-seven dollars.”
“The complaint letter got paid. I copied it, filled in the blanks, sent it through their form. Eight hundred and forty-eight dollars, by check, twenty-three days later. I had been sent a seventy-five dollar voucher for the same flight before I had the book.”
“Bought it for one trip. Kept it for the next ten.”
“My daughter booked it, I read it. Clear enough for both.”
“In euros, not dollars. I pressed the wrong button for twenty years.”
“We were told it was weather. I asked whether it was controllable, the way the book says to, and the young man looked at his screen and said crew. Two meal vouchers and a hotel. My wife still thinks I’m a lawyer.”
“The ConfirmID thing. Forty-five dollars and no promise you fly. My license had no star and I had two weeks. I used the passport card like she says, page 7. Nobody at the podium blinked.”
“I wanted a page or two more on missed connections than what is here, and I am marking it four for that and not for anything else. What is there is exact. The script card is the piece I will actually keep, and it is already in the glovebox.”
“The Pre-Flight Checklist is on the refrigerator. My husband ticks it. He has never ticked anything.”
“I printed the medication list and put it in my wallet. That’s it. That’s the review.”
“Big type. I can read it on my phone without my glasses. Whoever decided that, thank you.”
“My license had no star. May would have gone badly.”
“Chapter 19 saved my ham. Left it in Rome.”
“Read it in one evening. The script card went in my wallet.”
“EU fingerprints, the twenty-euro thing, the UK app. All in one chapter with the dates. I’d been reading three websites that disagreed with each other.”
“Sharon writes like somebody who stood at the podium, not like somebody who read about it afterwards. The bump chapter is the reason I bought it.”
“Global Entry. She says do the interview when you land from abroad instead of waiting for an appointment. Did it in Houston in nine minutes.”
“Read the whole thing on a Sunday. It reads like a person who has stood there.”
“The airline said the wheelchair had to be booked 48 hours ahead. I said what the book says. Got the chair.”
“She names the rule and the page it sits on. I checked two of them on the government site. Both right.”
“TSA Cares. Called the number, someone met us at the checkpoint. I have flown for fifty years and did not know it existed.”
“Bumped in Charlotte. I did not volunteer. I asked for the written statement and the check. The agent’s face changed. Paid at the gate.”
“Canceled flight, and the airline offered me a credit. I asked for the refund in her words instead. Money back on the card in eight days.”
“Passport card, closed-loop cruise, fine. Passport card, fly home from Cozumel, not fine. I did not know that. Chapter 18. Renewed the book before we sailed.”
“I fly three times a year to see my son. I did not know the refund was automatic now. I had a voucher from last spring I never used. Asked for the cash, in her words, got it in six days.”
“My bag was four days late in Phoenix. I filed at the office before I left the hall, kept the receipts, sent the letter from the back of the book. Two hundred and eleven dollars and the bag fee back.”
“We got bumped in Denver and I read the line off my phone at the gate. Cash, not a voucher. First time in forty years of flying that I have come out ahead of an airline.”
“PreCheck reimbursed through a card I already had in my wallet. Chapter 9. I had paid that fee myself twice before, which is about eighty dollars I did not need to spend.”
“Power bank went in my purse instead of the suitcase because of Chapter 7. The woman in front of me had hers pulled out of a checked bag at the counter.”
“Good book. I wanted more on cruises. There’s a chapter but I’d take a whole book from her on it.”
“She names the page the rule sits on. That is the only kind of number I trust.”
“Chapter 8. I asked for the chair. Twenty-two years of walking Atlanta.”
“Power bank rule. Read it the night before. Kept it.”
“Short book. Every rule ends with a sentence to say.”
“Bought it for my mother. Then bought a second copy for me.”
“I’m 81. I was afraid of the pat-down. Chapter 5 told me I could have a private room and my daughter with me. I asked. They said of course.”
“The Pre-Flight Checklist is taped inside the lid of my suitcase now. No more five in the morning wondering what I have forgotten.”
“Four stars only because I wanted an index. The table of contents is good and the page numbers are right, but I’m an index person.”
“I fly domestic only, twice a year, so the passport chapters and the Britain chapter did nothing for me and I will say so. The medication chapter alone was worth the money. Big type, opened on the phone, no account to make, nothing to remember. I would buy it again for that chapter.”
Sharon Dawson
I am fifty-six and I live outside Dallas, ten minutes from the airport I flew out of for most of my life. Thirty years with the airlines, at the gate and in the cabin, for the same carriers this book is about. I am not with an airline now, and nobody pays me to write any of this.
I did not make up these rules. The airlines, the TSA and the Department of Transportation wrote them, and every chapter names the rule and the page it sits on. What I did was pick the ones that cost passengers the most, put them in order, and write down the exact words that work at the counter. I know which ones work, because I stood on the other side of it and heard them.
What is in it: the documents, what you are owed when a flight goes wrong, security, and the things nobody at the desk will offer you. What I leave out on purpose: which airline to fly, which seat to pick, and anything a gate agent is happy to tell you without being asked.
None of this was ever a secret. It just doesn't get offered until you ask.
Sharon
Questions buyers ask before they click.
Is a paper book coming in the mail?
No. It’s a PDF, a book on your screen. Nothing comes in the mail. It’s on your phone about 30 seconds after you pay. Want paper? Print it at home or at your library.
I’m not good with computers.
That’s okay. You tap one button and the book opens. No account, no password. If you get stuck, write to me here and I’ll help you, or give you your money back.
Is this a subscription? Will you charge my card again?
No. You pay once. That’s it. No monthly fee, ever.
What if I lose the file?
The link is in your email. Open the email and tap it again. Lost the email too? Write to me with the email you paid with and I’ll send it the same day.
$27 for a book?
If the airline loses your bag for good, they can owe you up to $4,700. Page 97 shows you how to ask for it. That one rule pays for the book many times. And you get 30 days to ask for your money back. You keep the book.
Can’t I find this free online or in your videos?
Some of it, yes. But it’s spread out over airline pages and government sites. Here, all twenty rules are in one place, with the exact words to say. Right on your phone at the counter.
I’ve flown for years. Is there anything new?
Most likely. Do you know what an airline owes you in cash when it bumps you? Or which card already pays for PreCheck? Or the passport rule that turns people away with months still left? Most flyers don’t.
Does this cover my airline?
Yes. Bumping and lost bags are federal rules. They apply on American, Delta, United, Southwest, JetBlue, Alaska and every other U.S. airline. Where an airline has its own rule, I tell you.
I only fly domestic. Still needed?
Yes. Most people get caught on flights at home: the star on your license, your pills at security, the cash when they bump you. You can skip the passport part. If you ever fly abroad, Part Four is there for you.
I don’t live in the U.S. Is this for me?
Yes, if you fly to or from the U.S. On any flight that leaves a U.S. airport, the U.S. rules cover you: security, bumping, refunds, lost bags. The passport, medicine and counter chapters work on any flight, anywhere. If you only ever fly inside Europe, this book is not for you.
08
Still deciding?
Write to me here and I answer. Every message comes straight to me.